Refund Policy
All our products are custom-made to order, which means we cannot accept returns or exchanges unless there is a defect or error. If your item arrives damaged or incorrect, please contact us within 7 days at support@goodintentionswear.com. Include a photo of the issue, and we’ll work to resolve it with a replacement or refund. Please ensure you consult our size chart before ordering. Thank you for your understanding and support of our small business!
Return Policy
We will gladly replace or refund items in the following cases:
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Damaged or Defective Products: If your item arrives damaged, defective, or with a manufacturing error (e.g., incorrect design or size).
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Incorrect Orders: If you receive an item that is not what you ordered.
To request a return or replacement, please contact us at [support email] within 7 days of receiving your order. Include:
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Your order number.
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A brief description of the issue.
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Clear photos showing the problem.
Non-Returnable Items
Due to the made-to-order nature of our products, we cannot accept returns or exchanges for:
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Incorrect size selection (please refer to our detailed size chart before purchasing).
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Buyer’s remorse or changes of mind.
Ensuring the Perfect Fit
To minimize any sizing issues, we provide a detailed size guide on each product page. Please double-check your measurements before placing your order.
Alternative Solutions
If a return isn’t possible, we may offer a store credit or discount for future purchases as a gesture of goodwill, depending on the situation.
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Thank you for your understanding and for supporting our small business. Your satisfaction is our priority, and we’re here to help if you have any questions or concerns.
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This policy communicates transparency while emphasizing your commitment to customer satisfaction and minimizes potential frustrations. Let me know if you’d like further adjustments!